Privacy Policy
1. Who we are
WatchTower Terminal is operated by EliteTraders LLC ("we", "us", "our"), the data controller for personal data processed through the Platform. Registered address: 675 Town Square Blvd, Suite 200, Building 1A, Garland, Texas 75040, United States.
2. Data we collect
We collect the following categories of personal data:
- Account data, such as your name, email address and authentication identifiers, handled via our authentication provider when you register or sign in.
- Billing data, subscription and payment information processed by our payment provider, Stripe. We do not store full card details on our systems.
- Usage data, such as your saved dashboard, watchlist, preferences, and interactions with features, used to operate and improve the Platform.
- Technical data, such as IP address, device and browser information, and log data, collected automatically for security and reliability.
3. How we use your data
- To provide, operate and maintain your account and the Platform's features.
- To process subscriptions, billing and renewals.
- To secure the Platform and prevent fraud and abuse.
- To communicate with you about your account, service updates and, where permitted, product news.
- To understand usage and improve the Platform.
4. Legal bases
Where applicable data-protection law requires it, we rely on the following legal bases: performance of our contract with you (providing the service), our legitimate interests (securing and improving the Platform), your consent (for optional communications), and compliance with legal obligations.
5. Sharing and processors
We share personal data only with service providers who process it on our behalf under appropriate safeguards, including our authentication provider, our payment processor (Stripe), and hosting and infrastructure providers. We do not sell your personal data. We may disclose data where required by law or to protect our rights.
6. International transfers
Our providers may process data in countries other than yours. Where personal data is transferred internationally, we rely on appropriate safeguards as required by applicable law.
7. Retention
We retain personal data for as long as your account is active and as needed to provide the service, then for as long as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict or port your personal data, to object to certain processing, and to withdraw consent. To exercise these rights, contact us at [email protected]. You may also have the right to complain to your local data-protection authority.
9. Cookies
The Platform uses cookies and similar technologies that are necessary for authentication, security and core functionality. If we introduce analytics or marketing cookies in the future, we will update this policy and, where required by law, request your consent.
10. Children
The Platform is not intended for anyone under 18, and we do not knowingly collect data from children.
11. Changes
We may update this policy from time to time. Material changes will be notified through the Platform or by email.
12. Contact
Questions about this policy or your data: [email protected].